What Should a Good Fulfillment Center Do For My Business?

Fulfillment centers should integrate with a business to ensure that they work together as one. That’s why at Best West Direct in Phoenix, our fulfillment center has a database that integrates with the clients to ensure that they have up-to-the-minute information on their inventory, and it’s all available online. This means that when a client orders a product because the website says it’s in stock, they will get it- and get it in a timely manner.

Additionally, Best West Direct fulfillment service center offers unique packaging options that will fit best with your growing company. No matter what size the order, we have the packaging available so that it can be shipped anywhere you need it to go and it will arrive looking exactly like it looked in the descriptions. Picking and packing for quality means that your customer is happy and you are happy. This means that we are not just a fulfillment service in Phoenix at Best West Direct; we are also your partner; helping you keep your customers happy as your grow into a fine company.

At Best West Direct, we are a full service fulfillment service center that handles distribution so that you don’t have to. Distribution for a growing company can be daunting and time consuming. But it doesn’t have to be. Our fulfillment centers take the guess-work out of packing and shipping and free up your time so as an entrepreneur you have more time to do what’s important to you and what you need to do to keep your business afloat.

We offer:

• Domestic shipping through preferred carriers, including: FedEx, UPS and USPS

• International shipping and fulfillment

• C.O.D. shipping options

• Shipment tracking for customers so they always know where their package i 

However, we know that simply shipping a package isn't how you make repeat customers. You have to have customer service as well. We can do that. At Best West Direct, we provide an experienced team of customer support personnel that is available for any questions a client might have from product to shipping to website, we can help over the phone or via email. Questions are always answered in your name and all issues are tracked with a ticket system to ensure details are addressed.

We also provide a little extra not everybody might give at Best West Direct, like procedures for returning products from the customers who want to return unwanted or damaged products and reorder. Every product is then accounted for in the returns process to ensure that the client’s account is credited. These specialty fulfillment services are even available for clients with specialized products, such as ones that need refrigeration. Moreover, all of our clients can request that products they send us are professionally photographed for display on the website.