Why Use a Fulfillment Service Center?

Arizona Fulfillment Service Center - Including Inventory Storage, Cold Storage, Custom Shipments, Custom Foam Packaging

Best West Direct Fulfillment Service was founded in 1985 and since then, Best West Direct has been supporting the order fulfillment service needs of businesses of any and all sizes.

What’s so fantastic about a Fulfillment Service? For your business, outsourcing inventory management, packing and shipping processes is an extremely cost-effective way to support a growing company. Your end customers are completely unaware that their order has been forwarded from the client’s website where they ordered to the Phoenix fulfillment center for processing and shipping. You will find that as your company grows, your order volumes are going to begin to increase. The fantastic staff at Best West Direct has been handling this operation for over twenty years, so they will be able to fully support the demand and support needed as your business grows. Best West Direct even offers additional services for our clients with changing needs- say, if your business gets bigger.

Best West Direct ensures that every client we have will receive only the best support for their products through the following Best West Direct services.

Here’s a little bit of what we have to offer about fulfillment service:

Inventory Storage: Our vendors and manufacturers ship client product orders directly to the receiving division of the Phoenix fulfillment center. These items will be counted and placed in the appropriate bins for easy access when orders arrive. We also make sure to file online reports in order to provide up-to-date information concerning the quantity of each item in the inventory.

Inventory Cold Storage: Some products may require refrigeration or freezer space and that’s okay! Products that do require refrigerator or freezer space will be handled with the utmost care- we make sure of it.  We also know that temperature plays an essential role in the shelf life of products, and Best West Direct follows proven procedures for all cold items. Clients will not suffer loss of these products while they are in the possession of Best West Direct or the shippers.

Easy eCommerce Connection: – The client’s website basket is linked with the order fulfillment software at the Arizona distribution center. This connection is provided as part of the contract. However, please note that your customers will not see the Best West Direct logo at all. Additionally, all packages and packing slips will carry the client’s contact information.

Inbound Phone Call Services – Clients who have questions always talk to the direct response services offered by Best West Direct for their call handling needs. Customers will call the client’s toll-free number and reach the customer service representatives at the Best West Direct Arizona fulfillment center. All calls are answered using the appropriate client’s name. They will never know it’s us.

100% Satisfaction Guarantee – Every customer order will be filled correctly, packed well and shipped within the promised time frame. The prices quoted to the client for Best West Direct’s services will be the actual price that is charged. Best West Direct stands behind these commitments. If anything goes awry, we will make it right for the client and for the end customer.

Is Best West Direct Fulfillment House Services What My Business Needs?

A fulfillment service provides ecommerce businesses with inventory storage, order processing, fulfillment services, and returns service that otherwise may take up not only a lot of time, but a lot of money for a brand new business or start-up.

It is important to explore all sorts of options, including the idea of outsourced fulfillment for the first time. Don’t be scared just because your current company that isn't getting the job done. Our fulfillment service center can do it better. Here’s why you should choose Best West Direct Fulfillment Service:

1. 1.    Take Best West Direct for a Test Drive!

Take the risk out of trying a fulfillment service by taking us for a preliminary spin before we start. We will provide integration between your shopping cart or system for free before you enter a 30-day test period. Just send us some products, see how receiving works, submit orders, track packages, interact with our friendly team, and use our fulfillment control system as you would if we did business together totally free for 30 days. We are so sure that you’ll be completely satisfied that, if not, at the end of your 30 day trial we will refund all costs/fees you've incurred up to $250–even shipping costs if you aren't completely satisfied.  We have offered this trial for years –since 1985- and we have never lost a customer. Best West Direct believes that once you experience our quality, dedicated services, you will never want to use anyone else.

2. Ecommerce fulfillment expertise

We know what we are doing. Best West Direct works with hundreds of ecommerce fulfillment clients representing thousands of orders per week. While the products may differ, their needs are the same: Seamless integration.  Join other companies who rely on our ecommerce expertise for:

• Up-to-date Inventory and order status

• Experienced teams to expedite orders

• Help with inbound shipping deals, smart packaging, smart shipping, and more

• Upfront and reasonable pricing so profit margins aren’t devoured

• Responsive service

• Ongoing innovation to meet new ecommerce merchants’ needs

3. Best West Direct has the best prices:

We will match or beat our competition without even trying.

We’re confident in the value we offer to small-to-medium ecommerce businesses.

You can request a pricing proposal for your company by simply contacting us. We think you’ll find that our prices are the best, but don’t take our word for it: Compare us to the competition. Really dig into the numbers and do your research. Read the fine print on minimums, customer service fees, and surcharges. You might be surprised when you compare the total storage, fulfillment, and shipping costs you’ll incur. We don’t think you will find a better fulfillment center offer for your total service package, but if you do and get it in writing, we will match it or beat it if you let us know.

4. Your 100% Satisfaction is Guarantee by Best West Direct

All of our clients receive a 100% Satisfaction Guarantee. Our job is to get your orders filled correctly, packed well, and shipped within the promised time frame–for the price you agreed to pay. If we fail to deliver on any one of these, we’ll make it right–not only for you, but for your customer. That’s our service promise to you.

5. Friendly terms & friendly people

At Best West Direct, we welcome ecommerce businesses of absolutely any size. There is no minimum order volume each month because we give you the flexibility you need to grow, build your reputation, and gain market share with your business. We want to see you succeed! Our easy terms include:

• No order volume minimums

• No hidden fees

• No long-term contract (Really!  You can cancel at any time for any reason.)

The friendly Best West Direct team is always ready to help you and your business—whether it’s righting an order gone awry, re-tooling of your packaging, or running a custom report on your inventory.

Act now to get a quote and get started with America’s leading outsourced fulfillment company, eFulfillment Service .

Arizona's Largest FedEx Ship Center since 1991!

Finding out what a Fulfillment House offers

The Right Fulfillment House for Your Ecommerce Business

That’s us! Choosing the right fulfillment house could be just another item on your list that keeps getting pushed to the bottom. You have probably been putting it off for a while, not even knowing the numerous ways they could be benefiting you right this minute. If you’re thinking it might be time to investigate some fulfillment house, here are a few things to keep in mind:

1. Know that most fulfillment house are a safe and viable form of service for your company. However, like in any other business, some are not as they first appear.

Check out their website and visit their facility before making your decision. If they don’t appear professional in either of these ways, drop them right now. Don’t get carried away and remember the age old saying: “if it sounds too good to be true…it is!” Don’t get signed into a contract you will be wanting out of shortly.

2. Do you research!

Find out as much as possible about the people and procedures of the fulfillment house. You don’t need to know every in and out of their business, but you do need to make sure they operate under a precise system that is efficient and cost-effective.

Make them prove their worth to you. It’s ok to ask questions--you have a lot at stake. And, there are many companies that do what they do, so let them feel the pressure of competition. Make sure you get the feeling from the employees that they value your business and products just as much as you do.

Finding out what a Fulfillment House offers

It would make absolutely no sense to store your goods in one place, but have orders processed in another. Most fulfillment houses are going to do all of that for you. They will warehouse your goods, process orders and returns, package and ship your products. It makes sense to allow all of these operations to be done in one place. Make sure you don’t get tied down with a company that only offers limited services, making it more of a hassle for yourself.

Make your fulfillment house work for you! You deserve it!

Best West Direct Fulfillment Services

23335 N 18th Drive Suite 120

Phoenix AZ 85027

623-580-0611

www.BestWestDirect.com

Seo Services provided by Phoenix SEO

How You Know When it’s Time to Consider a Fulfillment Company

When it’s Time to Consider a Fulfillment Company

We don’t have to tell you how difficult it can be to run a successful ecommerce business! It can be overwhelming, to say the least. While ecommerce companies are great in their growth and flexibility, being bogged down with order fulfillment can be discouraging.

Running a successful online business isn’t easy. And what makes it even more difficult is when merchants are bogged down with their order fulfillment. That is just one aspect of the business you can’t do alone.

In all honesty, using a fulfillment company can give you a leg up against the competition. Fulfillment companies save you money, speed up your shipping, and give you an edge that others in the business cannot compete with.

Three Signs that it’s Time to Use a Fulfillment Company

1. Marketing and business growth efforts are taking a back seat.

This should never happen! But, unfortunately, it does. And we don’t have to tell you that…you’re busy. We know. But, you can’t just throw a website together and start collecting profits. You need to advertise your products and set them apart from other competition. Ecommerce competition is getting fierce and if you plan to keep up, you HAVE to market. But, all of your time is spent packing and shipping your products, your company could be suffering. Fulfillment companies can take care of those duties for you so that you can effectively market your company.

2. Your Order Numbers Increase and Decrease Throughout the Year

Of course, you can anticipate those common seasonal spikes. Especially if your products pertain to holiday shopping at all. One of the benefits of using a fulfillment company throughout the year is that their costs remained fixed. So just because you have twice as many products during Christmas, you don’t have to spend more for warehousing.

If your using a fulfillment company you can begin to anticipate these costs and inventory and focus more on predicting the future of your company. This is also true for those hot summer months. You could spend a fortune on air conditioning to keep your products safe, or you could just outsource and keep that cost fixed.

3. It’s Time to Cut Costs

Duh. Everyone wants to do this! It’s ALWAYS time to cut costs. Fulfillment companies can help you do just this. Like stated previously, costs are usually fixed. And, fulfillment companies can get great discounts on packing and shipping goods because they ship such a high volume of products. What are you waiting for? Utilize fulfillment services today!

Best West Direct Fulfillment Services

23335 N 18th Drive Suite 120

Phoenix AZ 85027

623-580-0611

www.BestWestDirect.com

Seo Services provided by Phoenix SEO

Fulfillment houses, how you can take advantage of them.

Fulfillment houses, how you can take advantage of them.

Ultimately, we try and grow our businesses to its fullest potential, but what happens if it grows to fast and you aren't ready for the challenges of keeping up. This is probably a good time to look at getting some outside help, such as a fulfillment house. Finding the right kind of help and the right kind of people to do those smaller jobs for your company can be a hefty task, but you will benefit with the services they can provide you.

They are working for you and you need them to be at the top of their game. What you don’t need is a fulfillment house that sees a weakness in your business and tries to work you over for profit. Remember that order fulfillment companies do not necessarily need to have direct experience with your specific product in order to work well for you. While you may have thought this essential, it isn’t necessarily at the top of the list of important characteristics. What is most important is that they are good at what they do and are willing to improve even more to stay at the top of their game. Their internal system of operations should be flexible enough to adapt to their client base’s changing needs.

Fulfillment Houses are there when you need them.

Before you make a decision to choose fulfillment services, ponder over the following questions to help you make sure it is for you.

Can the fulfillment house meet your specific needs? Do they have the warehouse capacity, employees, and services you need? If they cannot handle your company’s orders, cross them off the list. This is especially true if you anticipate growth in your future.

A few other need-to-knows are: Are there rush situations? Can they handle last minute changes to orders from both the company’s end and the customer’s end? Is their expertise more in business-to-business orders are are they more comfortable with direct-to-consumer? Etc.

Best West Direct Fulfillment Services

23335 N 18th Drive Suite 120

Phoenix AZ 85027

623-580-0611

www.BestWestDirect.com

Seo Services provided by Phoenix SEO