What is  an Order Fulfillment Company.

Order fulfillment companies play an important role to many companies who desire help with their supply chain operation. Order fulfillment companies provide services that range from shipping products to the consumers to more complex movements of product through one’s supply chain to both multinational companies as well as for small home-based companies. The practice of fulfillment companies are growing more and more popular as the business world evolves to higher levels.

The functions of an Order Fulfillment Company.

Basically, there are four key services they provide. The first is storage and or warehousing. In this stage, they are in charge of receiving the product and providing storage for the product, controlling the inventory control management services, and monitoring the inventory replenishment. The next function is order processing. This consists of receiving orders via phone, email, or fax, packing the products, adding inserts to the order, provide assembly services as needed, and seeing to any special labeling services.

The third function of an order fulfillment company is the returns and exchanges. They are in charge of examining any returned items to decide whether or not it’s suitable for resale, restock inventory, and to reship any replacements if necessary. The last service performed is the Administration. Typically they are in charge of providing some sort of call center for customer support purposes and they are to handle all invoicing and billing.

IF ONE OF THESE SERVICES IS FAILING, THEN IT SEEMS TO HAVE A DOMINOS EFFECT ON ALL OF THE REMAINING SERVICES. THE VALUE OF TEAMWORK IS VERY IMPORTANT. IF EXECUTED JUST RIGHT, THIS TOOL OF USING FULFILLMENT SERVICES CAN HELP ANY BUSINESS WHO WANTS TO USE THIS TOOL AS A SOURCE OF HELP.