Best West Direct a Wide Variety of Fulfillment Services

Fulfillment Services - A Variety of Services

Best West Direct works with companies to make their order fulfillment services quick, efficient and accurate. We successfully handle fulfillment services for business-to-business and business-to-consumer companies ranging in size from large corporations to smaller enterprises.   If you are looking for a fulfillment services company to manage your order fulfillment services work, we welcome the opportunity to discuss how we may meet your needs. We have the experience, state-of-the-art systems, warehousing, quality control procedures and qualified staff to get your order fulfillment services up and running quickly and efficiently.  When your product is in our fulfillment services and distribution center, we treat it like it's our own, and we ship it using only reputable carriers.  Enjoy a portion of our steep discounts with FedEx or choose your shipping carrier such as UPS and USPS. Our real-time software allows for same-day shipping of many orders placed with our fulfillment services center. We are always happy to tailor our fulfillment services as required. We use the latest technology to run our fulfillment center. Web-based reporting gives clients all the information they need, when they need it.  Our fulfillment services center procedures guarantee strict quality control and our systems and procedures check and double-check all aspects of the process, ensuring quick, accurate and efficient order fulfillment services.  Distribution fulfillment services offered include, pick, pack and ship, receiving, inventory management, worldwide distribution services, strict quality control, printed packing slips, returns, shipment tracking, box assembly, and careful packing.

Fulfillment Services - How it works

For over 25 years we've provided outsourced, comprehensive distribution fulfillment services, including order entry, money processing, warehousing and receiving/returns, to companies across the country. Often, we work with marketing communications professionals, who are responsible for outsourcing to a fulfillment services company.  Best West Direct Fulfillment Services is a large fulfillment services center located in Phoenix, AZ. This Southwest location is ideal for an order fulfillment company because it affords quick turnaround and efficiency.  The Order Fulfillment Group has been in business since 1985.  Best West Direct fulfillment services operates under the following principles:  Honesty, because it's not hard and you should never compromise.  Integration, so we can become a seamless extension of our clients business.  Solutions, using  teamwork and creativity to solve client requirements. Disclosure, we inform clients of conflict and resolve immediately.  With these principles we tailor our order fulfillment services to meet the needs of our clients. Our goal is to become a seamless extension of their business.

FULFILLMENT SERVICES - ORDERS

The first step in successful fulfillment service is order entry. Our software, combined with trained, professional personnel, makes sure your orders are placed efficiently and accurately. In fact, many of our orders received by our fulfillment services are shipped the same day. Our order taking is flexible. Orders can be taken by phone, fax and mail and also may be transmitted electronically through file transfers. Our software solution is specifically designed for the rapidly growing marketing, distribution, and e-commerce business sectors. The software manages many fulfillment services, like sales processing, maintaining sales rep master records, sales quotas and sales commissions, customer processing, establishing and maintaining customer master records, customer codes, buying groups, customer account classes. Customer pricing establishes and maintains customer contract prices, price groups and the customer price matrix.  Sales order entry and shipping used to enter customer sales order into the system and to process the orders for shipments.  Sales order credit processing is the sales order credit processing programs used to manage customer credit limits

Fulfillment Services - Receiving

Our fulfillment services center essentially functions as your "bricks and mortar" location, and our goal is to streamline your supply chain efficiently. We ask that you provide a copy of each purchase order you administer. Your product suppliers ship your products to our fulfillment center. Once your products arrive, we generally will have them ready for distribution to your customers within 24 hours. We also offer various levels of inspection of your products based upon your requirements. We will ensure that your inventory receives the appropriate amount of dedicated space. Each item is situated using our fulfillment center management system, which maximizes efficiency and provides fast and efficient distribution to your customers.

Fulfillment Services - Returns

Each returned unit is identified, counted, and inspected according to guidelines. These guidelines identify the criteria that are used to determine a returned product's final disposition such a credit, refund, or replace. Products returned to our fulfillment services center in good condition are returned to stock. Non-conforming goods are either held for re-work, disposed of or sent back to the original manufacturer. If a replacement is necessary, our fulfillment services center staff will pick, pack and ship the appropriate replacement items.

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