Fulfillment house options will vary. So shall you!

Fulfillment house options will vary. So shall you!

When trying to decide what direct response fulfillment house is right for you, it’s also important to consider your own flexibility. You will find that a smaller fulfillment service provider may be able to work much better with you than a larger, corporate giant. Those puny companies want to establish themselves, and are looking for emotional security. Larger companies are mostly concerned with the profit that they can extort from the masses. You might find that a smaller company can provide you with much better service almost always and that they are much more responsive to your needs.

WHERE AS YOU COULD HEAR THINGS LIKE “THAT’S NOT HOW WE DO IT,” FROM THE LARGER COMPANIES. DON’T TAKE THAT! YOUR PRODUCT FULFILLMENT HOUSE IS TOO VALUABLE!

Ask nosy things like ” who are your competitors?” This can be surprisingly revealing. Then ask, “why should I choose you over your competition?” Do they have a good response? If nothing else, this will help you to identify the sales representative that stands out in your mind. Are they appalled that you asked this question? Or, are they confident that they can serve you better than the competition?

However, make sure they can backup their claims. If you ship a large percentage of your orders via Next Day air, let them know. Or, if you are interested in establishing a Next Day Air program.. tell them. This will not only help you to get the best rates on the per order and per item fees, but it will also open up the possibility for you to make a margin for your orders that are shipped via Next Day Air.

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