Fulfillment Companies are Logical
Whether you realize it or not, you likely utilize some form
or another of outsourcing in your everyday life. It could be that you are
getting the oil in your car changed, having mail delivered to your home,
getting your garbage disposal fixed by a professional, or placing your garbage
can out on the curb to be picked up by a trash collector--the concept of
outsourcing is ever-present. And, it’s not a new concept by any means...just a
growing one.
Ecommerce companies are catching on to this trend as well.
In order to grow their business and maintain efficiency, they are using a form
of outsourcing through fulfillment companies. Partnerships between fulfillment
companies and small business owners is a trusted one that helps on both
ends of the spectrum. Business owners are happy because they save money,
customers are happy because their products arrive at their homes more quickly,
and employees at fulfillment companies are happy because they can give their
area of expertise 100% effort and produce outstanding results of efficiency and
savings.
How to Utilize a Fulfillment Company
Using fulfillment
companies is easy. In fact, it’s as simple as 1-2-3.
First, you do your research. Find a company that is in a
good central location in relation to the bulk of your clients. Obviously, you
wouldn’t find a fulfillment company in Maine when most of your clients live in
California. That just doesn’t make sense! Investigate the company, ask lots of
questions, and go over their terms and policies in person. This first step is
perhaps the most essential because most fulfillment
companies are contract-based so you don’t want to get locked into something
that ends up hindering you more than helping you.
Then, allow your chosen fulfillment
company to process, pack, and ship orders from your customers. They do this
in the most cost-efficient manner because of the discounts they get from large
companies like FedEx and UPS. As a small business owner, you can’t get these
kinds of discounts because you are not shipping quite as high volume of goods.
Fulfillment companies will also process product returns and deal with customer
complaints. How convenient is that?
Last, you will receive data and statistical sheets from the fulfillment company informing you of
each month’s orders processed and how your company has grown. Keep these
sheets--you might need them for your records. The kind of data the fulfillment
company will provide you with each month should be worked out in the contract
stages. Then, you can use this data to decide if the fulfillment company is
saving you money and helping your company grow.
Best
West Direct Fulfillment Services
23335
N 18th Drive Suite 120
Phoenix
AZ 85027
623-580-0611
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