What Should I Know About Fulfillment Service Operations?

A short product delivery time is essential for a growing business when they are trying to prove their greatness. Old and new businesses alike are outsourcing their fulfillment services to save money and shorten product delivery times to their customers.

Best West Direct can shorten the product delivery time and offer an efficient way to ship that will exceed the client’s expectations. There are combinations of services that can be part of a package offered to businesses in order to fulfill a customer’s shipping orders 

• Secure space – Best West Direct’s Phoenix fulfillment center has ample shelf space in a temperature-controlled Arizona warehouse fulfillment center. Having inventory-control like this ensures that every product is accounted for from the time it arrives until it arrives to the customer who bought it. Warehouse personnel are trained to handle every product with appropriate care.

• Avenues for order receipt – Clients can receive orders from many different sources; company website, emails, fax, or telephone and Best West Direct will accept them all. Best West Direct is able to accept any of these types of orders into the Arizona distribution center. Each client will then be provided with a web interface as part of the service agreement. Customers will also be able to send orders through their favorite avenue, no matter what it is.

• Order fulfillment – The Phoenix fulfillment operation has always been proud of their trademark flexibility. Products, literature, samples and other fulfillment requirements can be met through the Arizona distribution center. If a client has a unique or unusual request, those needs are met through existing processes at Best West Direct.

• Online monitoring – Clients are given access through a portal that provides up-to-date information about the inventory levels at the Arizona fulfillment center. The number of customer sales in a given time period will provide insight into the growth of the business and the services provided.

• Customer service – Every order is fulfilled with the end customer in mind. Accuracy is always tracked to ensure that the products requested are certainly shipped in a very timely manner. Best West Direct strives to provide stellar service for every order. We want you and your customers to be happy.

• Optimal location – Best West Direct Fulfillment Corporation did their research and we know that proximity to the major shippers in Phoenix is important, so it was a major consideration when the location for the Best West Direct Fulfillment Corporation was selected. During peak seasons, multiple shipments will be taken to the shippers throughout the day. Best West Direct Fulfillment center’s close proximity ensures shorter arrival times for the client’s customers and that means happier customers!

• Well known – Best West Direct is a client favorite. Our clients share personal stories about Best West Direct with others who are seeking fulfillment services. We strive for a positive reputation. It has always been important to us and to everyone that has a hand in filling orders for our clients. Our effort goes towards living up to our client’s expectation with every order that is filled by our fulfillment center in Phoenix.

• Friendly terms & friendly people - Moreover, clients trust Best West Direct to ensure that every product is handled as though our reputation was on the line; because it is! We want to avoid errors so we have a careful process management that allows our personnel to work efficiently. As the client’s company grows, the fulfillment center is ready to offer our additional services as well as handle a higher order and product volume.

We welcome ecommerce businesses of any size. We do not require a minimum order volume each month, which gives you the flexibility you need to grow, build your reputation, and gain market share. Our easy terms include:

            • No order volume minimums

            • No hidden fees

            • No long-term contract (Honest! You can really cancel at any time for any reason.)

Our friendly Best West Direct team is always ready to help! We will right an order gone awry, re-tool your packaging, or even run a custom report. We want to help you grow your business and make people happy.

Act now to Get A Quote and get started with America’s leading outsourced fulfillment company, eFulfillment Service.

We've been Arizona's Largest FedEx Ship Center since 1991!