Why is a Fulfillment Service Center Important to My Business?

Many new businesses fail to realize just how important it is to use a fulfillment center to take care of their orders. The need for a fulfillment center is something that usually comes up last minute after an entrepreneur has tirelessly tried to pack and ship themselves, and usually after a major uh-oh where something goes wrong and you end up with an unhappy customer That’s where Best West Direct comes in.

1. A fulfillment center is important so that new companies and established companies can get their goods out in a timely fashion without any stress. At Best West Direct, we do all the hard work for you by picking, packing, and shipping to anywhere your package needs to go.

2. We will store your items once you ship them to us to ensure that they are always available. We will also have up the minute inventory updates online for you so that you know when we need more products for your clients. Do your items need refrigeration? No problem. Our Phoenix fulfillment center has the equipment to ensure that your cold items stay cold from picking to packing and until it reaches its final destination.

3. We ensure satisfaction guaranteed as our job is to get your orders filled correctly, packed well, and shipped within the promised time frame–for the price that was agreed upon. We won’t fail to deliver on this promise, but if something goes awry, as sometimes things are wont to do, we will make it up to you and your customer. That’s our service promise to you.

4. We have a centrally located storage facility that ensures we are close to the major sectors that makes packing and shipping a little simpler. Because why make things more complicated than they need to be? Our Phoenix location is as advantage for our customers and makes for an ideal direct fulfillment center.

5. We will beat anyone’s cost. It shouldn't be a fortune to run a good business. At Best West Direct, we take the risk out of using a fulfillment service by allowing you to take us for a spin before we officially start. We provide integration between your shopping cart for free before you enter a 30-day test period. All you have to do is send us some products, see how receiving works, submit orders, track packages, interact with our friendly team, and use our fulfillment control system as you would if we did business together totally free for 30 days. You’ll be happy. We guarantee it. But, if you’re not, at the end of your 30 day trial we will refund all costs/fees you’ve incurred up to $250–even shipping costs if you aren’t completely satisfied.  We have offered this trial for years –since 1985- and we have never lost a customer. We really don’t expect to either.

At Best West Direct we work with hundreds of ecommerce fulfillment clients representing thousands of orders per week. Products may differ, but their needs are the same: Seamless integration. Join other companies who rely on our ecommerce expertise for:

            • Up-to-date Inventory and order status

            • Experienced teams to expedite orders

            • Help with inbound shipping deals, smart packaging, smart shipping, and more

            • Upfront and reasonable pricing so profit margins aren't devoured

            • Responsive service

            • Ongoing innovation to meet new eCommerce merchants’ needs