Finding the Right Fulfillment House for Your Needs

Finding the Right Fulfillment House for Your Needs

Selecting a fulfillment house could be just another item on your long list of to-do’s. Maybe its getting pushed to the bottom because you just don’t know quite where to start. If you’re thinking it might be time to investigate some fulfillment houses, here are a few tips to help you in making your decision.

First, know that most fulfillment house are a safe and viable option for outsourcing. However, like in any other business, some are not as reliable as they seem. If the company does not have a legitimate website or professional demeanor, you may want to reconsider. In all reality, if they sound too good to be true...they probably are. However, most are actually invested in your company’s success and want to boost your business reputation. If used effectively, fulfillment house can boost customer satisfaction and save you quite a lot of money.

Do Your Research on Fulfillment House

When you begin the searching process, here are a few things to keep in mind.

First, find out as much as possible about the people and procedures of the fulfillment house. You need to make sure they operate under a precise system that is efficient and cost-effective. Then ask them to prove to you how their system is better than another company’s. It’s ok to ask questions--you have a lot at stake. And, there are many companies that do what they do, so let them feel the pressure of competition. Learn as much as you can about the type of people they employ and be sure to ask them what their business philosophy is. Then, look for that philosophy being reflected in their work.

Second, find out what services the fulfillment house offers. If you have a diverse customer base, you need to make sure none of your customers are jeopardized because they cannot order over the phone, for example. In general, fulfillment companies process, pack, and ship orders to customers. Some even go so far as to print and ship promotional materials and time-sensitive materials in catalogs, brochures, and flyers. Make sure the company you choose is compatible with your needs.

Lastly, it is essential that the fulfillment company you choose is in a good central location in relation to your customer base. If 90% of your customers live on the West Coast, it wouldn’t make much sense to find a fulfillment company in Maryland. Look for companies in an area that makes sense for your business.

Best West Direct 

Fulfillment Service

23335 N 18th Drive Suite 120

Phoenix AZ 85027

www.BestWestDirect.com

623-580-0611