Committing to a Phoenix Fulfillment Company
Selecting a Phoenix
fulfillment company could be
just another item on your long list of to-do’s. Maybe it’s something you are
putting off because you’re not quite ready to take that plunge. It does seem
like a big commitment, indeed. However, you may be missing out on thousands of
dollars of savings and opportunities to reduce your stress. If you’ve thought
about it or considered it, but have not yet decided on a Phoenix fulfillment company, it could be time to commit.
First, know that the majority of fulfillment companies are a
safe and popular form of outsourcing for ecommerce businesses. However, not all
of them are quite as reliable as they may appear. Before you choose a Phoenix fulfillment company, you need
to do your research. Look online, ask around, compare and contrast. Don’t sign
on that dotted line until you know you will be receiving quality service!
Phoenix Fulfillment Companies
1. Find out what kind of ordering methods the Phoenix fulfillment company offers. With such a diverse customer
base, you need to make sure none of your customers are jeopardized because they
cannot order the way they are used to. Make sure the company you choose can
process orders in several different formats. Ordering online is going to be the
most popular form, so make sure that system will work with your chosen
fulfillment service.
2. Ask what kind of warehousing capabilities the Phoenix fulfillment company provides. If they are operating out of
a backyard shed, they clearly cannot take on a high volume of orders and be
efficient. Be mindful of the fact that companies will want to take on as many
new clients as possible (for the money, mainly), but do not always have the
space to do so. You want to also make sure that your products will be protected
from the scorching Arizona sun. Ask the company if they have a security system
in place to protect your goods as well.
3. Find out as much as possible about the people and the
procedures of the Phoenix fulfillment company. Make sure they have a system that
works--and ask them to prove it to you! Watch them work, ask lots of good
questions, and always keep your customers’ needs at the front of your mind.
Don’t get fooled by fulfillment companies that promise profits and deals that
are too good to be true. Ask them what their business philosophy is and make
sure it is reflected in their work. Are they willing to take on personal
responsibility to make sure orders are fulfilled? Find out what their return
process is life and inquire about any exceptions processes. Get a feel for how
the company would act should any problems arise.
Best
West Direct Fulfillment Services
23335
N 18th Drive Suite 120
Phoenix
AZ 85027
623-580-0611
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