Best West Direct: What is a Fulfillment House?

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Tuesday, October 9, 2012

What is a Fulfillment House?


What is a Fulfillment House?


If you’re in the ecommerce industry, you may have heard the word “fulfillment” buzzing around lately. In all reality, fulfillment house are nothing new, but they are growing quickly. So what exactly is a fulfillment house you ask? Well, my friend, you are in the right place to find out.

Fulfillment houses, or product fulfillment services, is the process whereby a person or company outsources to another company that sends their packages and products to consumers. The fulfillment company provides more than just shipping services to its clients, though.

Services Offered by  Fulfillment Houses


The services offered by fulfillment house are abundant. Like previously mentioned, these companies ship goods to consumers so that your company doesn’t have to deal with that task. But, the services offered do not stop there. Fulfillment house also become a client’s warehouse. They have ample room to store your goods, and most can accommodate significant growth. They ensure the safety of your products by having temperature-regulated space, lots of room for employees to move and stack items, and warehouses protected by fences, cameras, or security systems.

Fulfillment companies also process orders. They deal with customer inquiries and complaints, and then simply provide it to you as a statistical sheet of data each month. They process returns and are able to see orders as they come in which ensures that they get them out as quickly as possible.

These companies also pack goods. You may think that there isn't much to just throwing items in a box and sending them on their way...but, that might be where you are wrong. If items are not packed properly, they could show up to your customer’s home broken or even damaged beyond repair. This doesn’t reflect well on you or your company. However, employees at fulfillment house specialize in their trade so that they pack and ship orders to your customers in a fast and secure way. They also receive great discounts on shipping supplies because they ship such a high volume of goods.

All in all, fulfillment companies can save you time, energy, and money. And who doesn’t need a little extra of those things in this busy world?


Best West Direct 
Fulfillment Service
23335 N 18th Drive Suite 120
Phoenix AZ 85027
623-580-0611

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