Customer Care at Best West Direct Phoenix Arizona Fulfillment Service

fulfillment services - Customer Care at Best West Direct Phoenix Arizona Fulfillment Services

Customer Care at Best West Direct Phoenix Arizona Fulfillment Services

At Best West Direct, we understand that the first impression is a lasting one. Best West Direct Fulfillment Services offers a full suite of fulfillment solutions, including a Contact Center designed to process orders, handle internet downloads, donations, memberships, conference registrations and subscriptions for your customers.  All orders can be processed via phone, e-mail, fax, Internet, wire transfers, data transfers.  Other features include:

Inbound / outbound calls

Multilingual CSRs

Save the Sale

Source, demographic and marketing code capture

Cross-Sell / Up-sell

Membership Lookup / Management

Comprehensive QA program

Dedicated Operations team ensures SLA’s

IVR Functionality – Order Status

Agent Certification

Skills based routing

Ongoing Product training

Integrated Freight shopper and tracking

Level 1 PCI compliant

Sub one second  Credit Card Pre-Authorization

AND MORE!

CALL BEST WEST TODAY AND FIND THE PERFECT FULFILLMENT SERVICES RELATIONSHIP!

fulfillment services