Best West Direct: Make fulfillment services a personal experience

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Thursday, June 14, 2012

Make fulfillment services a personal experience


Make fulfillment services a personal experience

The reason you don’t have a string of warehouses along a wharf is because you want to avoid maintaining these – all the tools, forklifts, employees, union fees and other associated garbage. It’s not easy. That’s the reason it’s so trendy to use an outsourceddirect response fulfillment service. But make sure that you choose one that’s the right fit for you.
Make double sure they have a decent background in the catalog and e-commerce industry, so they’ve earned their stripes. It should give them a wide and deep experience handling seasonal items and multiple SKUs. You should be guaranteed quick startup and turnaround times for projects and accounts of any size or shape.

WHY WILL FULFILLMENT SERVICES WORK FOR YOU? IT’S SO EASY!

Check your sources as well through their fulfillment partners, to see if they offer flexible programs with low monthly minimums. It’s not too much to ask to have order fulfillment services that are specialized in niche items (such as literature or guns or live animals) and special orders that get in the way in larger warehouses. You should call and see if they provide them with the attention they often need. So do you maybe need someone to handle your overstock, discontinued, and returned merchandise? Find someone who delivers, someone who will manage the sale (through something like online auction) of overstock, discontinued, and ready for resale inventory received. That includes all phases of the auction process including payment processing, customer service, and marketing. It’s well worth it to find a company that works directly with your in-house or outsourced call/contact centers to ensure that they are receiving all orders that should be packaged and shipped. You want to be provided with the receiving, shipping and inventory data you need to keep the items moving.
fulfillment services
fulfillment services

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