Fulfillment services what is it? Best West Direct Arizona Fulfillment Service Center

Fulfillment services what is it? Best West Direct Arizona Fulfillment Service Center

YOU’VE DEVELOPED A GREAT PRODUCT AND MARKETING PLAN. YOUR CUSTOMER CALLS IN THE ORDER. THE CALL CENTER HANDLES THE CALL AND PROCESSES THE ORDER. THE NEXT STEP IS THE MOST BASIC AND IMPORTANT: GET THE RIGHT PRODUCT TO YOUR CUSTOMER, IN A TIMELY AND NEAT FASHION.

THE BACK END FULFILLMENT SERVICE OF ANY CATALOG OR WEB COMPANY IS CRITICAL TO THE SUCCESS OF THE BUSINESS. WE KNOW THAT EVERY RETAILER HAS UNIQUE NEEDS THAT REQUIRE ATTENTION, FLEXIBILITY, AND EXPERTISE. OUR 25+ YEARS IN CATALOG/WEB FULFILLMENT SERVICES HAS GIVEN US A TREMENDOUS ADVANTAGE IN UNDERSTANDING OUR CLIENTS’ NEEDS AND WHAT IT TAKES TO MAKE THEIR ORDER FULFILLMENT SERVICES AS SMOOTH AND SUCCESSFUL AS POSSIBLE.

Again, it is our singular ability at Phoenix Fulfillment to go beyond the basics to offer exceptional customer services, including:

Complete Warehousing Services and Distribution Services (receiving, pick/pack/ship, inventory control, customer returns, refurbishment of returns).

Individual follow-up with you to review the operations, questions, needs, and to offer suggestions with the goal of Always Getting Better.

Same day shipping for orders received by 2PM.

Inventory Management.

Comprehensive, tailored reporting.

Order tracking.

Handling returns, refurbishment.

Value added services such as package inserts, gift boxes/cards, labeling.

For manufacturers, we are able to handle both wholesale distribution to retail stores, as well as outstanding direct to consumer order fulfillment.

Stated simply, the basic goal of fulfillment service is to get the customer your product in a timely and neat fashion.  At Phoenix Fulfillment, we take it more personally than that. We pay attention to the details…and your customers will notice.

fulfillment services